Strategic Work Plan 2019-2020

The Commissioner
The Commissioner
- Meet the Commissioner
  Meet the Commissioner
  
  Learn about the Commissioner's experience in the housing sector.
- Strategic plan
  Strategic plan
  
  Sets out the Commissioner's vision, mission and approach. Download the Commissioner's strategic plan.
The rental sector
The rental sector
- About the private rental sector
  About the private rental sector
  
  Lists important government and community agencies in the renting sector. Provides a snapshot of the Victorian rental market.
- Key issues
  Key issues
  
  Lists the key issues raised with the Commissioner during consultations after her appointment.
- Victorian renting laws
  Victorian renting laws
  
  Defines the main legislation and regulations for the rental sector in Victoria.
- Where to get help
  Where to get help
  
  The Commissioner cannot provide renting advice for individuals. Select below the dropdown item best suits your renting problem or situation.
- Changes to renting laws
  Changes to renting laws
  
  Explains changes to renting laws and terminology, due to the passing of the Residential Tenancies Amendment Act 2018.
- The Law
  The Law
  
  The law that outlines the rights and responsibilities of landlords and tenants in Victoria is called the Residential Tenancies Act 1997. The law is changing in Victoria.
- In the media
  In the media
  
  This section of the website has articles about the rental sector from the mainstream media
- Research
  Research
  
  Look here if you want to see the latest research about the rental sector in Victoria and Australia
Rental reform
Rental reform
- News and updates
  News and updates
  
  Get the latest updates including media articles, consultation opportunities, opinion pieces and other news.
- Engaging with stakeholders
  Engaging with stakeholders
  
  The Commissioner and her team will consult widely with renters, advocates and other stakeholders across the private rental sector to identify and act on systemic and community-wide issues.
- Strengthening renters' rights
  Strengthening renters' rights
  
  I will expose market practices and regulatory gaps that erode the rights of renters and I will progress opportunities to strengthen renters’ rights
- Renters exercising their rights
  Renters exercising their rights
  
  I will support improved dispute resolution processes and pursue opportunities to better enable renters to exercise their rights
- Renters understand their rights
  Renters understand their rights
  
  I will pursue opportunities to increase the knowledge and understanding by renters of their rights.
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This Strategic Work Plan sets out the strategies and measurable outcomes the Commissioner intends to achieve over the first four years of the role.

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The Commissioner

The rental sector

Rental reform