The Commissioner consults widely to identify key issues affecting renters in Victoria. Some of the key issues are:
- discrimination against particular groups of renters applying for a property to rent
- the poor condition of some properties at the start of a tenancy
- getting repairs to the property during a tenancy
- the right to modify a property - essential for some renters - to make a house feel like a home
- evictions of disadvantaged renters
- overcrowding and the rights of renters in illegal rooming houses
- renters not understanding or exercising their rights to take action to resolve disputes, or fearing the consequences if they do
- renters not attending hearings at the Victorian Civil and Administrative Tribunal.