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Commissioner for Residential Tenancies - logo
  • The Commissioner 

    The Commissioner

    • Meet the Commissioner

      Meet the Commissioner

      Learn about the Commissioner's experience in the housing sector.

    • Strategic plan

      Strategic plan

      Sets out the Commissioner's vision, mission and approach. Download the Commissioner's strategic plan.

  • The rental sector 

    The rental sector

    • About the private rental sector

      About the private rental sector

      Provides an overview of the Victorian rental sector.

    • Key issues

      Key issues

      Lists the key issues raised with the Commissioner during consultations after her appointment.

    • Victorian renting laws

      Victorian renting laws

      Defines the main legislation and regulations for the rental sector in Victoria.

    • Where to get help

      Where to get help

      The Commissioner cannot provide renting advice for individuals. Select below the dropdown item best suits your renting problem or situation.

    • Changes to renting laws

      Changes to renting laws

      Explains changes to renting laws and terminology, due to the passing of the Residential Tenancies Amendment Act 2018.

    • Research

      Research

      Look here if you want to see the latest research about the rental sector in Victoria and Australia.

  • Rental reform 

    Rental reform

    • News and updates

      News and updates

      Get the latest updates including media articles, consultation opportunities, opinion pieces and other news.

    • Engaging with stakeholders

      Engaging with stakeholders

      The Commissioner and her team will consult widely with renters, advocates and other stakeholders across the private rental sector to identify and act on systemic and community-wide issues.

    • Strengthening renters' rights

      Strengthening renters' rights

      The Commissioner will expose market practices and regulatory gaps that erode the rights of renters and progress opportunities to strengthen renters’ rights.

    • Renters exercising their rights

      Renters exercising their rights

      The Commissioner will support improved dispute resolution processes and pursue opportunities to better enable renters to exercise their rights.

    • Renters understand their rights

      Renters understand their rights

      The Commissioner will pursue opportunities to increase renters' knowledge and understanding of their rights.

  • Contact us

The Commissioner for Residential Tenancies provides independent advice to the Victorian Government to help make renting fairer 

What the Commissioner does

 

Tell your story to help the Commissioner expose poor renting practices and gaps in Victorian tenancy law so she can advocate to Government to strengthen renters' rights. 

Tell us your story (External link)

If you need help with a specific renting problem there are services in the community that can help you. Here's who to contact.

Get help

The Commissioner is working towards the following outcomes:

Strengthening renters' rights
strengthen renters rights

Strengthening renters' rights

The Commissioner will expose market practices and regulatory gaps that erode the rights of renters and progress opportunities to strengthen renters’ rights.
Renters understand their rights
renters know understand rights

Renters understand their rights

The Commissioner will pursue opportunities to increase renters' knowledge and understanding of their rights.
Renters exercising their rights
renters exercise use their rights

Renters exercising their rights

The Commissioner will support improved dispute resolution processes and pursue opportunities to better enable renters to exercise their rights.

Latest news

See all news
New members appointed to Renters Advisory Group
1 June 2022

New members appointed to Renters Advisory Group

The Commissioner for Residential Tenancies has appointed five new members to the Renters Advisory Group. They will contribute to the Commissioner’s work to make better rental polices, laws and programs for Victorian renters.
Support services are available to help renters get bonds back
5 April 2022

Support services are available to help renters get bonds back

The 2020-21 Residential Tenancies Bond Authority (RTBA) Annual Report reveals 8 per cent of Victorian renters lost all their bond last year, while 24 per cent farewelled part of it. A number of support services are available to help renters get their bond back.
Social Housing Regulation Review Interim Report released for public consultation
7 February 2022

Social Housing Regulation Review Interim Report released for public consultation

The independent review panel looking at the settings and implementation of regulation of Victoria's social and affordable housing has released its Interim Report, which is now available for public consultation.

Aboriginal & Torres Strait Islander flagsThe Commissioner acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

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