To tell us a story about a good experience or a problem you had to deal with while renting, use our Tell us your story online form.
To contact us for any other reason, use our Contact us online form.
9:00 am to 5:00 pm Monday to Friday (except public holidays)
1300 029 783
If you are deaf or have a hearing or speech impairment, you can call us through the NRS. Call 133 677 or relayservice.gov.au, then ask for 1300 029 783.
Commissioner for Residential Tenancies
PO Box 24259
111 Bourke Street
Melbourne VIC 3001
If you are a media professional, contact 03 8684 0313.