To tell us a story about a good experience or a problem you had to deal with while renting, use our Tell us your story online form.

Tell us your story (External link)

To contact us for any other reason, use the Contact us form below.

Contact us form (External link)


1300 029 783 (External link) (9am to 5pm, Monday to Friday except on public holidays).

If you are deaf, have a hearing or speech impairment, contact us through the National Relay Service (NRS) (External link). Call 133 677 (External link) or connect to the NRS (External link) then ask for 1300 029 783.

Email  (External link)

Postal address 

Commissioner for Residential Tenancies
PO Box 24259
111 Bourke Street
Melbourne VIC 3001

Media enquiries

1300 029 783 (External link)