To tell us a story about a good experience or a problem you had to deal with while renting, use our Tell us your story online form.

Tell us your story (External link)

To contact us for any other reason, use our Contact us online form.

Contact us form (External link)


9:00 am to 5:00 pm Monday to Friday (except public holidays)
0428 475 344

If you have a hearing or speech impairment, you can call us through the NRS. Call 133 677 or, then ask for 1300 029 783.

Email (External link) 

Postal address 

Commissioner for Residential Tenancies
PO Box 24259
111 Bourke Street
Melbourne VIC 3001

Media enquiries

If you are a media professional, contact 0428 475 344