Commissioner for Residential Tenancies Dr Heather Holst will:
- establish and raise awareness of my role among renters and other stakeholders across the private rental sector, and provide advocacy leadership for issues arising for renters in the private rental sector in Victoria
- promote awareness of the rights of renters including through channels such as conferences, and community and industry forums
- identify new ways of reaching vulnerable and disadvantaged renters to increase their awareness of their rights and opportunities for support, and
- diagnose gaps in renters’ knowledge and understanding of their rights across the various types of rental accommodation, identify systemic improvements and work with government and stakeholders to implement those improvements.